are intelligent, and I know alot of people are in this section so that's why I am asking here. Please help!!!
A. A customer complains that he was short changed by you receiving only 13 cents change from $2.00 instead of 31 cents. What would you do?
B. Which do you consider more important as far as a restaurant is concerned - courteous, prompt service or a quality product?
C. What do you consider to be the most important qualifications as a Subway employee?
D. You are working alone and your shift is due to be over at 6 P.M. The individual who is scheduled to being working at 6.P.M. does not show up. What do you do?Application questions please take some time and tell me what you would say I REALLY need help.? Wrestling fans
I've worked at Subway, so I'll tell you what I put down as answers...
A. Apoligize to the customer, and ask to see the change you gave them. Let them know that you have to physically see the incorrect ammount of change, based on managers rules. If they show you the change and you were mistaken, give them the correct change and apoligize for the inconvience...
B. I believe a quality product is the most important out of the three categories. Even if an employee is not courteous (without being rude), and a little slow on getting the order, the food will be the determining factor on weither the customer comes back again. If I were the customer, I would not return to a restrurant based solely on customer service and speed of service if the food was of poor quality...
C. The three most important qualities of a Subway Sandwich Artist are Cleanliness, Kindness, and Social Skills. While Cleanliness and Kindness ensure that the customer is getting a fresh, healthy meal in a nice environment, social skills can be enough to create customer loyality, which could also lead to more sales of "extra" items such as chips, drinks, and many other different products...
D. First thing you do is try to get a hold of the employee. There is no need to call a manager if you can avoid it, because not only may they be busy, but it can cause friction between you and your co-workers. If you are busy with customers, you must sacrifice your time and stay late until your co-worker arrives so that the customers do not suffer because of the miscommunication/problems that your co-worker may have. If you are not busy with customers and you can not get a hold of your co-worker, then you should call the manager and ask their permission to stay or ask their opinion on the situation. Handling situations like this with good social skills and understanding is a key in this line of work...
Hope that helps. I'll be expecting a best answer...lol, j/kApplication questions please take some time and tell me what you would say I REALLY need help.? Wrestling fans
ummmm ok...really wrong section
A. give him ******* 18 cents.
B. seeing its subway Quality product
C. knowing how to make a sandwich? right health choices, iono
D. obviously wait for him to show up and get overtime.
A. I would give him the extra 18 cents to satisfy and meet the needs of the customer.
B. I believe courtesy.
C. To be able to succesfully fufill the customers order, along with being gracious and friendly about it at the same time.
D. You offer to take the place of the individual who never showed up, and work the extra hours, it'll pay off.Application questions please take some time and tell me what you would say I REALLY need help.? Wrestling fans
A. Give him/her the correct amount of change.
B. Courteous, prompt service.
C. Honesty, Hard working, Generous, %26amp; Willing.
D. Call the person to ask where they're at. If you're unable to reach them, contact the Manager %26amp; see if someone else can come in torelieve you.
A.)Show them that you didn't make a mistake... the cash register did.
B.)Quality Product
C.)Giving the right food.
D.)Work until he gets in... that way u get overtime pay.Application questions please take some time and tell me what you would say I REALLY need help.? Wrestling fans
write what you would really do in that situation, if you don't get hired for that then you probably wouldn't like the job anyway
A haha id think bout it and then put my 18cents in the register
B promp service
C Be quick and keep it fresh lol
D wait for the dumnie for about 10 min and call your boss
hope u get the job bro
Wrong category, but I'll answer anyway:
A. Check to see if the customer was right, and if he or she is not, I'll stand my ground.
B. Service. The quality dosnt matter. People will buy the crap anyway.
C. Be nice, dont have depression(the job will add fuel to the depression, I know that by experience), greet everyone(I was gonna say with a smile, but I dont smile), try to help the customer with anything they need no matter how stupid the request is. If the request is too stupid, we all have our limits.
D. Oh, damn.This has happened to me before. When it happened, I stayed to close. The second time it happened, I got the manager and bitched nicely, then aggresively. When that didnt work, my sis was ready to yell at his ***. Now whenever it happens, I walk away. I only go there for cash. I dont care about the company. It could burn for all I care(sorry, emo moment)
A. Give that cheap bastard the 31 cents
B. Quality Product
C. Ability to do the job
D. Stay over
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